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| Name: |
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Long Term Care Ombudsman Program |
| Program: |
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The Long Term Care Ombudsman Program explains the long term care system in understandable terms and helps individuals advocate for their needs and rights.
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| Address: |
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2375 Gordon Road |
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Alpena, MI 49707
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| Website: |
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www.nemcsa.org
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| Phone: |
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(989) 356-3474 |
| Fax: |
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(989) 358-6604
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| Hours: |
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8:30 a.m. - 4:30 p.m., Monday - Friday
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| Contact: |
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Dawn Jacobs |
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Alcona, Alpena, Arenac, Cheboygan, Crawford, Iosco, Montmorency, Ogemaw, Oscoda, Otsego, Presque Isle, and Roscommon counties. |
| Eligibility: |
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Persons in or needing long term care facilities or those advocating for them.
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| Cost: |
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Free or donation
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| Services: |
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Information about long term care facilities, explains residents’ rights and nursing home and adult foster care regulations, helps consumers resolve concerns about care and services, billing, rights and other issues. Works with providers, consumers and organizations to increase the use of best practices. Promotes community education.
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| Access: |
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Telephone, at LTC facility, in office. |
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